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000076 : ConnectIt has encountered a problem and needs to close

Created: 12 Aug 2007
Last Updated: 12 Aug 2007

Message

ConnectIt has encountered a problem and needs to close. We are sorry for the inconvenience.
Message Image

Cause

This fatal error may occur if the Sage data files are corrupt or require maintenance.

Note: Sage may function normally but communication by third party applications (like ConnectIt) through the Sage Data Objects programming interface can be affected.

Resolution

Run the Sage File maintenance Check Data, Re-Index and Compress Data utilities. Please refer to your Sage Help or User Guide on how to do this.

Note: even though errors are not reported by the Check Data utility, re-indexing all data files can correct the problems connecting to or reading the Sage data files.

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