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000062 : ConnectIt is unable to get information from your computer

Created: 11 Aug 2007
Last Updated: 11 Aug 2007

Message

ConnectIt was unable to get the necessary information from your computer to validate the registration.

Please uninstall and then re-install ConnectIt, making sure that you have administrator privileges on your computer.
Message Image

Cause

ConnectIt uses unique identifiers stored in your computer’s hardware to recognise the installation. Some manufacturers hide or do not include this information.

Resolution

Uninstall and reinstall ConnectIt making sure that the user you are installing it for has full administrator privileges.

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See Also...

ID Article TitleLast Updated
000001 ConnectIt-Sage50 Step-by-Step Guide to Installation 10 Oct 2018
000002 ConnectIt-Sage50 Step-by-Step Guide to Registration 10 Oct 2018

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