000045 : ConnectIt was not able to retrieve the registration settings
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| Created: |
11 Aug 2007 |
| Last Updated: |
13 Aug 2007 |
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Message
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Retrieving the registration settings from ‘C:\Programs Files\HilltopsIT\ConnectIt\’failed.
Please check that this directory exists and try again.
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Cause |
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The ConnectIt registration settings are stored in a hidden file in the installation directory. This directory or file many have been deleted or renamed.
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Resolution |
1. Check that the path exists. It is unlikely, for example, that the “Programs Files” in the above error message will exist. It is more likely to be “Program Files”.
2. Restore any files from your Recycle Bin that came from the ConnectIt installation directory.
3. Re-install ConnectIt.
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See Also...
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