Support
Support

000304 : Failed to save information from Configuration screen - access to the path is denied

Created: 04 Nov 2014
Last Updated: 04 Nov 2014

Message

Failed to save information from Configuration screen. Please check the information and try again.

An error occurred while writing the configuration settins to the file.

Access to the path is denied ‘C:\Program Files (x86)\Hilltops IT\ConnectIt\cit_doc.xml’ is denied.
Message Image

Cause

The logged in User does not have permission to write to the installation folder or file.

Resolution

Modify the Security permission to the ‘C:\Program Files (x86)\Hilltops IT\ConnectIt\’ folder so that all Administrators, Domain Users, Users or other appropriate Security Group on your PC / network Domain have ‘Full Access’ permission.
Resolution Image

Search Again

See Also...

l: 0844 357 7360 | i: +44(0)1273 013695 | e: enquiries@hilltopsit.co.uk
© Hilltops IT Consultancy Services Ltd 2005-2025

Time saving solutions from Hilltops IT