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000286 : Error executing command line of ...

Created: 09 Feb 2012
Last Updated: 05 Jul 2012

Message

Error executing command line of C:\ProgramFiles\Hilltops IT\ConnectIt\ConnectIt.exe

Error (53) File not found

Cause

This error message may appear if the Program Files path that ConnectIt has been installed to is not the same as the default, for example Program Files (x86).

Resolution

Manually edit the paths in the QuoteWerks menuopts.add file so that the default C:\Program Files is replaced with %ProgramFiles%

1. Close QuoteWerks.

2. Using Notepad or a similar text file editor, open the menuopts.add file in the QuoteWerks installation directory (by default C:\Program Files\QuoteWerks\ or this may be on a server in a multi-user environment, for example Q:\QuoteWerks\).

3. Edit the following lines, replacing the default ‘C:\Program Files’ with %ProgramFiles%

-=
Create document in Sage=%ProgramFiles%\Hilltops IT\ConnectIt\ConnectIt.exe &DH_DocNo
Create product(s) in Sage=%ProgramFiles%\Hilltops IT\ConnectIt\CITProdWiz.exe &DH_DocNo
Create customer(s) in Sage=%ProgramFiles%\Hilltops IT\ConnectIt\CITCustWiz.exe &DH_DocNo
ConnectIt Offline Help=%ProgramFiles%\Hilltops IT\ConnectIt\Documentation
ConnectIt Online Help=http://www.ConnectIt-software.co.uk/support/

4. The whole file should now look like this:

[Menu]
Calculator=calc.exe
-=
NotePad=notepad.exe
-=
Create document in Sage=%ProgramFiles%\Hilltops IT\ConnectIt\ConnectIt.exe &DH_DocNo
Create product(s) in Sage=%ProgramFiles%\Hilltops IT\ConnectIt\CITProdWiz.exe &DH_DocNo
Create customer(s) in Sage=%ProgramFiles%\Hilltops IT\ConnectIt\CITCustWiz.exe &DH_DocNo
ConnectIt Offline Help=%ProgramFiles%\Hilltops IT\ConnectIt\Documentation
ConnectIt Online Help=http://www.ConnectIt-software.co.uk/support/

5. Save and close the document.

6. Restart QuoteWerks and run ConnectIt.

Note: Changing the menuopts.add file will affect all users in a multi-user environment. To see the changes, users will need to close down and restart QuoteWerks.


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See Also...

ID Article TitleLast Updated
000001 ConnectIt-Sage50 Step-by-Step Guide to Installation 10 Oct 2018
000086 ConnectIt-Sage50 Step-by-Step Guide to Upgrading 10 Oct 2018

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