000286 : Error executing command line of ...
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Created: |
09 Feb 2012 |
Last Updated: |
05 Jul 2012 |
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Message
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Error executing command line of C:\ProgramFiles\Hilltops IT\ConnectIt\ConnectIt.exe
Error (53) File not found
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Cause |
This error message may appear if the Program Files path that ConnectIt has been installed to is not the same as the default, for example Program Files (x86).
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Resolution |
Manually edit the paths in the QuoteWerks menuopts.add file so that the default C:\Program Files is replaced with %ProgramFiles%
1. Close QuoteWerks.
2. Using Notepad or a similar text file editor, open the menuopts.add file in the QuoteWerks installation directory (by default C:\Program Files\QuoteWerks\ or this may be on a server in a multi-user environment, for example Q:\QuoteWerks\).
3. Edit the following lines, replacing the default ‘C:\Program Files’ with %ProgramFiles%
-= Create document in Sage=%ProgramFiles%\Hilltops IT\ConnectIt\ConnectIt.exe &DH_DocNo Create product(s) in Sage=%ProgramFiles%\Hilltops IT\ConnectIt\CITProdWiz.exe &DH_DocNo Create customer(s) in Sage=%ProgramFiles%\Hilltops IT\ConnectIt\CITCustWiz.exe &DH_DocNo ConnectIt Offline Help=%ProgramFiles%\Hilltops IT\ConnectIt\Documentation ConnectIt Online Help=http://www.ConnectIt-software.co.uk/support/
4. The whole file should now look like this:
[Menu] Calculator=calc.exe -= NotePad=notepad.exe -= Create document in Sage=%ProgramFiles%\Hilltops IT\ConnectIt\ConnectIt.exe &DH_DocNo Create product(s) in Sage=%ProgramFiles%\Hilltops IT\ConnectIt\CITProdWiz.exe &DH_DocNo Create customer(s) in Sage=%ProgramFiles%\Hilltops IT\ConnectIt\CITCustWiz.exe &DH_DocNo ConnectIt Offline Help=%ProgramFiles%\Hilltops IT\ConnectIt\Documentation ConnectIt Online Help=http://www.ConnectIt-software.co.uk/support/
5. Save and close the document.
6. Restart QuoteWerks and run ConnectIt.
Note: Changing the menuopts.add file will affect all users in a multi-user environment. To see the changes, users will need to close down and restart QuoteWerks.
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