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000241 : Network resource unavailable

Created: 14 Oct 2010
Last Updated: 14 Oct 2010

Message

The feature you are trying to use is on a network resource that is unavailable.

Click OK to try again or enter an alternate path to a folder containing the installation package " 'ConnectIt installer.msi' in the box below.

Message Image

Cause

Something is not right with the current installation from a Windows point of view.

Resolution

Ensure that you are logged in as the Administrator and have no AV/Firewall and/or Anti-Virus software running that may interfere with the installation process, then:

1) Install the latest release of ConnectIt through the Add/Remove Programs interface, or

2) Uninstall ConnectIt through the Add/Remove Programs interface, then run the new installation, or

3) Use a tool like CCleaner (or similar) to remove the current ConnectIt installation, then run the new installation.


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See Also...

ID Article TitleLast Updated
000114 ConnectIt-MAS90 Installation 15 Sep 2008
000120 ConnectIt-MAS90 Step-by-Step Guide to Upgrading 15 Sep 2008

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